Digi Postpaid Support

How do I qualify for unlimited calls on the new Digi Postpaid plans?

Just call. You’ll enjoy unlimited voice calls to users on all networks, including fixed lines (excludes video calls, special numbers and toll-free 1-300 number calls). Unlimited calls is applicable for domestic usage (within Malaysia) only.

What are the charges if I make video calls?

Video calls are charged at RM0.15/min.

What are the charges for voice calls to special and toll-free numbers?

Call charges for special and toll-free numbers are as per below:

 

Peak Hours

(7am-6.59pm)

Off Peak Hours

(7pm-6.59am)

800 30sen/min 15sen/min
1-300 30sen/min 15sen/min
1-800 FREE FREE
1-700 30sen/min 15sen/min
600-81 13sen/min 09sen/min
600-82 39sen/min 20sen/min
600-83 78sen/min 39sen/min
600-84 RM1.30/min 65sen/min
600-85 RM1.95/min 98sen/min
600-86 RM3.90/min RM1.95/min

 

 

Peak Hours

(7am-6.59pm)

Off Peak Hours

(7pm-6.59am)

110 Digi Customer Service Helpline FREE FREE
991 Civil Defense FREE FREE
994 Fire Brigade FREE FREE
995 Gas Emergency FREE FREE
999 Police & Ambulance FREE FREE
15999 NUR Hotline FREE FREE
1501 Time Announcement 30sen/min 15sen/min
103 Directory Enquiries RM2/call RM2/call
15454 Tenaga Nasional Berhad 30sen/min 30sen/min